AppDynamics Consultant / Developer

Position Overview:

We are seeking an experienced AppDynamics Consultant/Developer to design, implement, and optimize application performance monitoring (APM) solutions. The role involves end-to-end AppDynamics setup, observability integrations, performance troubleshooting, and ensuring application and infrastructure reliability across enterprise environments.

Key Responsibilities:

• AppDynamics Implementation & Administration
  • Deploy and configure AppDynamics controllers, agents, and extensions for applications, databases, servers, and cloud platforms.
  • Ensure high availability and scalability of AppDynamics infrastructure.
  • Onboard applications, configure dashboards, health rules, and alerts.
• Observability & Monitoring
  • Design and implement full-stack observability using AppDynamics, and Dynatrace.
  • Configure Real User Monitoring (RUM), Synthetic Monitoring, and API health checks.
  • Build and optimize dashboards and reports for both business KPIs (latency, error rate, CX metrics) and technical metrics (throughput, MTTR, resource utilization).
• Performance & Incident Management
  • Perform root cause analysis (RCA) using MELT (Metrics, Events, Logs, Traces) data.
  • Collaborate with development, DevOps, and support teams to resolve performance bottlenecks.
  • Reduce MTTR and improve system resilience via automation and optimized alerting.
• Integration & Automation
  • Integrate AppDynamics with ITSM tools (ServiceNow, Jira) for automated incident creation.
  • Work with cloud platforms (Azure, AWS) for hybrid and cloud-native monitoring.
  • Leverage OpenTelemetry for telemetry pipeline standardization.
• Client Engagement & Documentation
  • Provide technical consulting to stakeholders on observability best practices.
  • Deliver training, documentation, and knowledge transfer to internal teams.
  • Support on-call activities during peak traffic events and critical incidents.

Required Skills & Experience:

• Experience: 7-10 years (AppDynamics implementation, administration, and performance monitoring).
• Strong hands-on expertise in AppDynamics (APM, EUM, RUM, Synthetic Monitoring).
• Experience with Dynatrace, SolarWinds, or similar APM/monitoring tools.
• Familiarity with OpenTelemetry for observability data collection.
• Strong knowledge of Windows/Linux OS, Azure/AWS cloud services.
• Proficiency in SQL/PL-SQL, scripting, and automation workflows.
• Experience in incident, problem, and change management using ITSM tools (ServiceNow, Jira).
• Strong analytical, troubleshooting, and performance optimization skills.
• Good communication skills for client-facing roles.

Preferred Qualifications

• Certifications: AppDynamics Certified Implementation Professional (preferred), Dynatrace Certified Associate, Microsoft Azure Fundamentals.
• Experience in financial services, telecom, or large enterprise environments.
• Exposure to microservices monitoring (AKS, containers, Kubernetes).